Gibson Family Hand Car Wash & Detail at 4307 Friendship Road, Buford, Georgia.

Pretty awful experience. I called ahead of time to make an appointment, got there and pulled up just to have one of the attendants have me wait a good 5 minutes as he answered his cell phone to talk to somebody. Then he just started spraying my car down without making sure he knew what I wanted. Then I sit under a tent they had on these uncomfortable chairs for TWO HOURS in the hot sun. Only to have the same attendant tell me that they need to upcharge my total by $25 bc I had dog hair in my car. I thought that was a little ridiculous but I thought "hey, dog hair is prob a little difficult to get up from cloth seats". Then 20 min goes by & he walks up to me again and says he had to bump me up from bubble 4 to bubble 5 (a $15 higher price package) bc I quote "I had to do all that crap anyways". Then he brought me up to my to look at it, and one of the other attendants told me that they had to charge me so much more and that it's taking so long to clean bc I neglected to tell them the condition it was in on the phone. Basically blaming me that it was taking so long even though they stopped cleaning my car at one point so they could clean & finish a different car that came after me.... really?? All in all I got charged $75.99 when I originally asked for a $35.99 package. I may have had dog hair on my mats & seats but a $40 up charge for a mediocre job and crappy attitude/customer service was not worth any money at all. Btw, there was no notice on their websites or their on the site signs that they will charge more for dirtier condition... only that they will charge more for bigger size cars. I have a 2 door coupe. Ripoff.